Privacy Policy

Welcome to Sushi Store Katayama. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and purchase our products.

By using our website, you consent to the terms of this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our website.

1. Information We Collect

We collect several types of information from and about users of our website, including:

  • Personal Information: This includes your name, email address, phone number, delivery address, and payment information, which you provide when you register an account, place an order, or contact us.
  • Order Information: Details about the sushi you order, including the items, quantities, and any special instructions.
  • Log Data: Information about your use of our website, such as your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits.
  • Cookies: We use cookies and similar tracking technologies to enhance your experience on our website, analyze trends, and gather demographic information. You can control the use of cookies at the individual browser level.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Order Processing: To process and fulfill your orders, including preparing and delivering your sushi.
  • Customer Support: To respond to your inquiries, provide customer support, and resolve any issues you may have.
  • Account Management: To manage your account, including registration, password resets, and account updates.
  • Personalization: To personalize your experience on our website, such as recommending products based on your past orders.
  • Marketing Communications: To send you promotional emails, newsletters, and updates about our products and services. You can opt-out of receiving these communications at any time.
  • Website Improvement: To analyze website usage and improve the functionality and content of our website.
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

We may share your information with third parties in the following circumstances:

  • Service Providers: We share information with third-party service providers who assist us in operating our website, processing payments, delivering orders, and providing customer support. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Encryption: Using encryption technology to protect sensitive information during transmission.
  • Secure Storage: Storing your information on secure servers with limited access.
  • Access Controls: Implementing access controls to restrict access to your information to authorized personnel only.
  • Regular Audits: Conducting regular security audits to identify and address potential vulnerabilities.

Despite these measures, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

5. Your Rights

You have certain rights regarding your personal information, including:

  • Access: You have the right to access the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
  • Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
  • Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.

To exercise these rights, please contact us using the contact information provided below.

6. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. We encourage you to review the privacy policies of these websites before providing any personal information.

7. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes. Your continued use of our website after any changes to this Privacy Policy constitutes your acceptance of the changes.

9. Contact Information

If you have any questions about this Privacy Policy, please contact us at Contact Us.