Terms and Conditions

Welcome to Sushi Store Katayama! These terms and conditions outline the rules and regulations for the use of our website and the purchase of our products.

By accessing this website and/or placing an order, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.

1. Ordering and Account Registration

To place an order, you may be required to register an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.

2. Products and Pricing

We offer a variety of homemade sushi made with fresh ingredients. All product descriptions and pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time.

3. Payment

Payment must be received in full before an order is processed and prepared. We accept various forms of payment as indicated on our website. By submitting your order, you represent and warrant that you are authorized to use the designated payment method and authorize us to charge your order (including taxes, shipping, and handling) to that payment method.

4. Delivery

We offer delivery services to specified areas. Delivery times may vary depending on order volume and location. We are not responsible for delays caused by unforeseen circumstances, such as traffic or weather conditions. Please ensure someone is available at the delivery address to receive the order. If no one is available, we will attempt to contact you. If we are unable to reach you, the order may be returned to our store, and additional charges may apply for redelivery.

5. Cancellation and Modifications

Orders can be canceled or modified within a specified timeframe after placement, as indicated on our website. Once an order has been prepared, it cannot be canceled or modified. Please contact us immediately if you need to cancel or modify your order.

6. Returns and Refunds

Due to the perishable nature of our products, we do not accept returns. If you are unsatisfied with your order due to an error on our part or the quality of the ingredients, please contact us within 24 hours of receiving your order. We may offer a refund or replacement at our discretion.

7. Intellectual Property

All content on this website, including but not limited to text, images, logos, and designs, is the property of Sushi Store Katayama and is protected by copyright laws. You may not use, reproduce, or distribute any content from this website without our express written permission.

8. Limitation of Liability

To the fullest extent permitted by applicable law, Sushi Store Katayama shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your use or inability to use the website; (b) any unauthorized access to or use of our servers and/or any personal information stored therein; (c) any interruption or cessation of transmission to or from the website; (d) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our website by any third party; (e) any errors or omissions in any content or for any loss or damage of any kind incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available via the website.

9. Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which Sushi Store Katayama is located, without regard to its conflict of law provisions.

10. Changes to Terms and Conditions

We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on the website. Your continued use of the website after any such changes constitutes your acceptance of the new terms and conditions.

11. Contact Information

If you have any questions about these terms and conditions, please contact us at Contact Us.

Delivery & Pickup Information:

Free delivery in Tervuren, Wezembeek-Oppem and Sterrebeek.
Delivery and pickup available between 18:00 and 22:00.
Don’t see your city? Contact us to check availability.

Stay Updated

Subscribe to our newsletter for the latest news and exclusive offers.